Shipping and Return

International shipping

*Now delay up to 4-6 weeks for shipping outside Asia*

We ship our ready-to-ship items through Eco-airmail service by Thailand post from Bangkok, Thailand within 3-5 days after Paypal confirmation (3-4 weeks delivery). Longer process time is needed for long Thai national holiday (mid April) or pieces that need modification. Also, please note that there might be some delay due to pandemic and global situations.

Track your package through our website or at:

List of countries we can deliver to

North & South America

US , Argentina, Brazil, Canada, Mexico




Russia, China, Hong kong, Japan, Korea, Malaysia, Singapore, Taiwan, Vietnam, Israel


UK,  Belgium, Bulgaria, Czech, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherland, Norway, Poland, Portugal, Romania, Serbia, Slovenia, Spain, Sweden, Switzerland

*For rush order or countries beyond the list, please DM our contact for DHL choice, starts at 60$.
**Any import duties and taxes would be charged depend on the destination country’s policy and must be paid by the recipient. All packages would be automatically marked as gift. Please DM our contact first if you need receipt of purchase attached with the package


If you have missed the deadline to retrieve your package or realized you had gave wrong address, please check your tracking to see if it’s still in your country and contact your post office to retrieve it.
If not possible, please DM our contact so we can expect a return package and help you with re-send service (shipping cost would be on customer’s responsibility). Items returned to us due to failed physical delivery will also fall on this category.

*Package returned with reasons above cannot be refund/partial refund/cancel*

Refund and exchange

Ready-to-ship items

For all incorrect or damaged orders, please DM our contact within 3 days after receiving for an exchange/refund, provided the items are unworn, unwashed and with original tags attached.
In case of second-hand items, we can offer an exchange/refund only in the case of wrong delivery, but not minor flaws which is the nature of the clothing.

*We cannot refund an item that is still in delivery/delayed by uncontrollable factor such as pandemic or political movement*

Chamber of Pastel Store
19/194 NobleBE33 building, Sukhumvit 33 Rd, Klong Tan Nuea, Wattana,
Bangkok, Thailand 10110

Custom items

We offer full refund for custom items that has not met with our customer’s satisfactory only before ship out. Once the package leaves us, we would not be able to do any refund.
Please check the coloring and design thoroughly before the final confirmation, and allow room for color difference due to lighting/screen display or small unfitting due to online measurements taking.